vol terms and conditions

Last updated 8 March, 2025.

These Terms and Conditions ("Terms") govern your use of vol (the “App”), developed and provided by Pattern. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

1. About the App

vol is a running app available exclusively on iOS devices. The App allows you to track your running activities and generate custom graphic outputs based on your performance. To use vol, you must create an account with your email address, associated with your Google or Apple account. We collect run data (start and end time, distance, pace, elevation gain, total run time) to provide this functionality, and is processed in accordance with our Privacy Policy.

2. Eligibility

You must be at least 13 years old to use the App. We do not knowingly allow use by children under 13. If you are under 18, you must have parental consent to use the App. By using vol, you represent that you meet these eligibility requirements.

3. License to use the App

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes, subject to these Terms. You may not copy, modify, distribute, sell, or reverse-engineer the App.

4. Account registration

To use vol, you must register with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at support@vol.run if you suspect unauthorised use of your account. You may delete your account at any time via the ‘Profile’ section in the App or by contacting us at support@vol.run.

5. Data collection and privacy

We collect the following data:

  • Email address: Used solely to authenticate your account and associate it with your run data.
  • Run data: Includes start and end date and time, total distance, average pace, total elevation gain, and total run time, collected to provide App functionality and generate custom graphic outputs.
  • Location Data: Accessed temporarily on your device during an active run to calculate distance, elevation, and speed. We do not store location data on our servers or any third-party servers.
  • For more details on how we collect, use, and protect your data, please review our Privacy Policy at vol.run/privacy. Our data practices comply with:

  • EU General Data Protection Regulation (GDPR): If you are in the European Union, we process your data based on contract, legitimate interest, or consent, and you have rights to access, rectify, erase, restrict, or port your data.
  • California Consumer Privacy Act (CCPA): If you are a California resident, you have the right to know what data we collect, request deletion, and opt out of data sales (we do not sell your data).
  • Other Jurisdictions: We adhere to applicable local data protection laws where the App is available.
  • 6. User conduct

    You agree not to:

  • Use the App for any unlawful purpose.
  • Interfere with the App’s functionality or security.
  • Share your account with others.
  • We reserve the right to suspend or terminate your account if you violate these Terms.

    8. Disclaimer of warranties

    The App is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted use. We do not guarantee the accuracy of run data or that the App will be error-free. You use the App at your own risk, including any reliance on run data for physical activity.

    9. Limitation of liability

    To the fullest extent permitted by law, Pattern shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App, including loss of data, physical injury, or emotional distress. Our total liability shall not exceed 100 USD.

    10. Termination

    We may terminate or suspend your access to the App at our discretion, with or without notice, for any reason, including violation of these Terms. You may terminate your use by deleting your account. Upon termination, your right to use the App ceases, and your data will be removed within 30 days, as outlined in our Privacy Policy.

    11. Changes to the Terms

    We may update these Terms from time to time. If we make significant changes, we will notify you via the app or email. Your continued use of the App after such changes constitutes acceptance of the updated Terms. The latest version is available at vol.run/terms.

    12. Governing law

    These Terms are governed by the laws of United Kingdom, without regard to conflict of law principles. Disputes shall be resolved in the courts of United Kingdom. For EU users, this does not affect your mandatory rights under local law.

    13. Compliance with App Store requirements

    The App complies with Apple’s App Store Guidelines. If you obtained vol from the App Store, Apple is not responsible for the App’s maintenance or support and is not a party to these Terms.

    14. Contact Us

    For questions, support, or to exercise your rights under GDPR, CCPA, or other laws, contact us at:

  • Email: support@vol.run
  • Website: vol.run/privacy
  • For EU users, our Data Protection Officer can be reached at support@vol.run. You may also contact your local data protection authority for GDPR-related complaints.